Effective Date: January 2023
Welcome to In Bloom Flowers. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing or making a purchase on our site, you agree to the terms outlined below. Please read them carefully before using our services.
1. General Information
In Bloom Flowers (“we,” “us,” “our”) operates as a flower delivery service providing fresh floral arrangements. By using our website, you confirm that you are at least 18 years of age and legally able to enter into a binding agreement.
2. Orders and Payment
- Order Processing: Orders must be placed online through our website or by contacting our customer service. We accept major credit cards and other payment methods as indicated at checkout. Once your order is submitted, you will receive a confirmation email.
- Payment Terms: Payment must be made in full at the time of order. All prices listed on the website are in USD and are inclusive of applicable taxes unless stated otherwise.
- Order Acceptance: All orders are subject to acceptance by In Bloom Flowers. We reserve the right to cancel any order if we are unable to fulfill it due to availability or other unforeseen circumstances.
3. Delivery Policy
- Delivery Area: In Bloom Flowers delivers to locations within our specified delivery zone. Please verify that your address is within our delivery area before placing an order.
- Delivery Time: While we strive to deliver on the selected date, delivery times cannot be guaranteed. External factors such as traffic, weather conditions, or unforeseen delays may affect timing. We will notify you of any delays.
- Incorrect Delivery Information: It is the responsibility of the customer to provide accurate delivery information. If an incorrect address is provided, we cannot guarantee delivery, and the customer may incur additional fees for redelivery.
4. Substitution Policy
Due to the seasonal availability of flowers, certain varieties or colors may not be available at the time of your order. In such cases, we reserve the right to substitute flowers of equal or greater value while maintaining the style and aesthetic of your selected arrangement.
5. Refunds and Replacements
Please refer to our Return and Refund Policy for detailed information on refunds, replacements, and the steps for submitting a claim. We do not accept returns due to the perishable nature of flowers, but will offer refunds or replacements if the product delivered does not meet our quality standards.
6. Cancellations
- Customer-Initiated Cancellations: Orders can be canceled up to 24 hours before the scheduled delivery date for a full refund. Cancellations made after this window will not be eligible for a refund, as we begin preparing your order in advance.
- Store-Initiated Cancellations: In Bloom Flowers reserves the right to cancel any order due to product availability, weather conditions, or other unforeseen circumstances. In such cases, we will offer a full refund or reschedule the delivery.
7. Intellectual Property
All content on our website, including but not limited to text, images, and graphics, is the intellectual property of In Bloom Flowers. You may not copy, modify, or reproduce any content from this site without written permission from In Bloom Flowers.
8. Limitation of Liability
To the maximum extent permitted by law, In Bloom Flowers shall not be liable for any indirect, incidental, or consequential damages that may arise from the use of our website, products, or services. Our liability is limited to the value of the order placed.
9. Privacy Policy
We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your data.
10. Governing Law
These terms and conditions are governed by the laws of the state of Washington. Any disputes arising from these terms shall be resolved in accordance with the legal standards of Washington state.
11. Changes to Terms
In Bloom Flowers reserves the right to modify these terms and conditions at any time. Changes will take effect immediately upon posting on our website. By continuing to use our services, you agree to be bound by the updated terms.
12. Contact Us
For any questions or concerns about these terms and conditions, please contact us at:
- Email: inbloomhomestead@gmail.com
- Phone: 360-822-0622
- Address: 4372 Boone Road, Blaine, WA
Thank you for choosing In Bloom Flowers. We appreciate your business and strive to provide you with the best possible service.